Policy

Refund policy

We appreciate your business and would like to inform you that all sales are final. Unfortunately, we cannot offer refunds or exchanges for any products purchased. We believe in the quality of our products and stand behind their craftsmanship. If you have any questions or concerns about your order, please don't hesitate to contact our customer service team for assistance. Thank you for your understanding and for choosing our products.

 

Privacy policy

Thank you for considering our products/services. We value your privacy and are committed to protecting your personal information. Any personal information you provide to us will be used solely for the purpose of fulfilling your order or providing the services you requested. We will not share, sell, or rent your personal information to any third parties unless required by law. We use industry-standard security measures to protect your information from unauthorized access or disclosure. By using our products/services, you agree to the terms of our privacy policy. If you have any questions or concerns, please don't hesitate to contact us at our email info.manalenda@gmail.com.

 

Terms of service

Thank you for considering our products/services. Our terms of service govern your use of our website, products, and services. By using our products/services, you agree to comply with these terms.

  1. Content: You may use our content for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.

  2. User Conduct: You agree to use our products/services for lawful purposes only. You may not use our products/services to harass, defame, or infringe upon the rights of others. You may not use our products/services to transmit any viruses or other harmful code.

  3. Payment: Payment is due at the time of purchase. We accept major credit cards and PayPal. We reserve the right to cancel any orders that are fraudulent or otherwise in violation of our terms.

  4. Shipping: Shipping times and fees are outlined in our shipping policy.

  5. Refunds: We do not offer refunds or exchanges unless the product is defective or damaged. Please see our no refund all sales final policy for more information.

  6. Privacy: We respect your privacy and protect your personal information in accordance with our privacy policy.

  7. Intellectual Property: Our products, services, and content are protected by intellectual property laws. You may not use our intellectual property without our prior written consent.

  8. Disclaimer: We make no warranties or representations about the accuracy or completeness of our products, services, or content. We are not liable for any damages arising from the use of our products, services, or content.

  9. Changes: We reserve the right to modify these terms of service at any time. Changes will be effective immediately upon posting to our website.

If you have any questions or concerns about our terms of service, please don't hesitate to contact us.

 

Shipping policy

Thank you for your interest in our products/services. We offer shipping to a wide variety of countries. Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Please allow 1-3 business days for processing and 5-10 business days for delivery within Canada. International shipping times may vary. Please note that we are not responsible for any customs or import duties that may apply to your order. Shipping fees are non-refundable. If you have any questions or concerns about your order, please don't hesitate to contact our customer service team for assistance.

 

Contact information

Our customer support email is: info.manalenda@gmail.com please email us if you are having any trouble, thanks.

 

SMS Marketing Privacy Policy

At MANALENDA, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, disclose, and manage your personal information in relation to our SMS marketing activities.

1. Information Collection: We collect personal information such as your mobile number when you opt-in to receive SMS marketing messages from us.

2. Use of Information: We use your mobile number to send you promotional messages, updates, and other marketing communications related to our products or services.

3. Disclosure of Information: We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

4. Opt-Out: You can opt-out of receiving SMS marketing messages from us at any time by replying with "STOP" to any message you receive from us. You may also contact us directly to request removal from our SMS marketing list.

5. Data Security: We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

7. Changes to Privacy Policy: We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

8. Contact Us: If you have any questions or concerns about our SMS marketing privacy policy or our practices regarding your personal information, please contact us at [Your Contact Information].

By opting in to receive SMS marketing messages from us, you acknowledge that you have read, understood, and agree to the terms of this privacy policy.